Privacy Policy

Last updated: January 2025

1. Introduction

StackHost ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hosting platform at stackhost.org.

2. Information We Collect

Personal Information

  • Account information (name, email address)
  • Authentication data from GitHub, Google, Telegram, or email/password
  • Payment information processed securely through Stripe, PayPal, Razorpay, or other payment providers
  • Usage data and deployment logs

Technical Information

  • IP addresses and device information
  • Browser type and version
  • Server logs and deployment metrics
  • Repository information from connected GitHub accounts

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our hosting services
  • Process deployments and manage your applications
  • Send you service-related notifications and updates
  • Process payments and manage subscriptions
  • Provide customer support and respond to inquiries
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored on secure servers located in Germany and India. We implement industry-standard security measures including encryption, firewalls, and regular security audits. All data transfers are encrypted using TLS 1.3.

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Payment processors (Stripe, PayPal, Razorpay) to process transactions
  • GitHub for repository integration
  • Authentication providers (Google, Telegram) for login services
  • Law enforcement when required by law

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@stackhost.org